Digital Connection in the US: Full Survey Results
Restlet conducted an online survey on how people in the US use connected objects and devices, including phones, tablets, laptops, and “smart” devices such as thermostats or fitness monitors. While 80 percent of respondents confirm that connected devices improve their quality of life, the vast majority also express grave concerns over the safety and privacy of personal data.
Bottom line is, US businesses are failing to keep up with their connected customers. They are mostly unable to meet demand for updated real-time information across channels. Security and privacy concerns are extremely high. Still, most Americans feel that being connected improves the quality of their lives and are in constant connection through multiple devices.
Download the full survey report for more details.